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Shadow AI in education: the tools the school does not know about

Free accounts, AI features in learning tools and browser extensions: where shadow AI in schools comes from, and how to keep track of it without tracking teachers.

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Quick answer

Shadow AI in education is AI that staff have started using on their own, without the school having decided on it. It comes from three directions: free tools on personal accounts, AI features that appear inside learning tools the school already uses and browser extensions. It stays out of sight because it involves no procurement, no school sign-in and no new domain, so a quarterly survey is out of date the day it is delivered. What works is a continuous view of which tools are being opened, a decision on each tool and that decision shown to staff when they open it. None of this means tracking individual teachers: the domain is enough.

01

Shadow AI in schools comes from free accounts, AI features in existing learning tools and browser extensions

02

It grows out of marking workloads and lesson preparation, not bad faith, and a ban simply pushes it onto phones

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A free tool comes without a data processing agreement, and in education that is the first thing that matters

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A quarterly survey is incomplete the day it is delivered

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To know which tools need a decision, the domain is enough; no user ID is needed

A history teacher at a secondary school pastes twenty test questions into a free tool on a Sunday evening and gets them back at four levels. On Monday a colleague in the staff room shares an extension that summarises lesson videos. Neither of them reported it, and neither broke a rule: nothing has been decided on this yet.

That is shadow AI in education: AI that staff have started using on their own, without a decision from the school. It comes from three directions, all of them out of sight of the ICT team: free tools on personal accounts, AI features that appear inside learning tools already in use and browser extensions. What the school needs is not a ban but a view of which tools are being opened, a decision on each one and that decision in front of staff when they open the tool. None of this requires tracking a single teacher.

Where does shadow AI in a school come from?

Our article on what shadow AI is gives the general definition: self-serve, no decision, actually in use. In schools it takes three recognisable forms.

Where it comes fromExampleWhy it stays out of sight
Free tool on a personal accountThe free version of ChatGPT, MagicSchool, Curipod, a translation serviceNo procurement, no school sign-in, often used at home on a personal device
AI feature in a learning tool already in useA pupil tracking system or digital course materials that add a summarising or marking featureSame domain, same data processing agreement, new processing that nobody has reassessed
Browser extensionAn extension that summarises videos, rewrites emails or checks textInstalled in two seconds, with read access to every page and no admin involved

The first form is the best known and the easiest to spot. The second is the quietest: the tool was already in the register as allowed, and the new feature came in with an update. Our article on why tool catalogues age explains why that alone is reason to reassess. The third is overlooked almost every time, even though an extension with read access is an AI tool too, and one with a wider reach than the chatbot itself.

Why is it growing in schools in particular?

For the same reason as everywhere else: it makes the work lighter. Feedback on thirty essays, a test at three levels, a letter to parents without jargon. There is usually an approved tool, but on a Sunday evening it does not feel up to the job, or the teacher simply knows it less well than the one already open at home.

Three things set a school apart from an office. Staff do a lot of their work from home and on personal devices, so the school network sees little of it. The data involved belongs to children, and a pastoral care note or a development plan is the most sensitive of all. And schools work with data processing agreements under the education sector's privacy covenant, whereas a free account runs under consumer terms without one. In education, that is the first question for every tool that surfaces, ahead of what it can do. The Dutch Data Protection Authority has reported receiving several data breach notifications in which employees had put personal data into an AI chatbot, and it advises organisations to set clear rules on whether this is allowed and which data may go in.

A ban does not solve this. It does not remove the tool, only the tab you could still see; the use moves to phones and personal accounts. You are left with exactly the kind of account you did not want.

Why does a quarterly survey fall behind?

In October, a school board with twelve schools asks its ICT coordinators which AI tools are being used at their school. The list comes to seventeen tools, six of them without a decision. The board assesses them, records the statuses and circulates the overview in December.

By January there are three new tools, one of which turned up at four schools at once after a webinar. Over the same period, a learning tool listed in the register as allowed has gained a feature that comments on essays. And the extensions were never on the October list in the first place, because nobody recognised them as AI tools.

The survey did not fail. A list that people fill in from memory is a snapshot, and use keeps moving. Our guide on how to discover shadow AI sets out the available methods and what each of them misses.

How do you keep track without tracking teachers?

By limiting the measurement to the question the school actually has: which AI tools are being opened, and which of them have no decision yet? To answer that, the domain of the service is enough: that an AI tool was opened at the board's schools this month, which one and how often. Who opened it adds nothing, and the moment you record it anyway, a count of services becomes a record of people. That difference, and what it means under the GDPR and for staff representation, is covered in our article on AI monitoring versus employee monitoring.

That is why BeeSensible records only the registrable domain, at most once a day per device, with no user ID, no path and no page content. A new tool lands in the Inbox with the status "No decision yet"; the board's administrator assesses it and records the decision. This is what that register looks like:

AI register
AllowedUnder reviewNot allowedAll tools
Search by tool, vendor, domain or former name…
1,012 tools
DeepSeek
Critical · 90/100
Not allowed
Otter.aiNew
High · 68/100
No decision yet
Grok
High · 67/100
Not allowed
ChatGPT
High · 62/100
Allowed
Perplexity
Medium · 55/100
No decision yet
HeyGen
Medium · 53/100
No decision yet

Every tool, scored for risk

Over 1,000 AI tools, each scored from Low to Critical. Nothing is approved or blocked until someone decides.

More about AI Governance

The dashboard shows counts and trends per tool, and nowhere lets you click through to a teacher. Exactly what BeeSensible records is on the product page for See; what it means for a school board is on the education page.

Two things still stay out of sight, and you should say so openly. The phone without the extension. And the AI feature in a learning tool that was already allowed: it appears on a domain you already knew, so no measurement helps there, only a standing rule that any new feature from an existing vendor gets a second look.

What do you do with what you find?

You take a decision on each tool, and they need not all go the same way. The teacher with the test questions is using a tool that may be fine for public teaching material: limited use, provided no pupil data goes in. The extension with read access to every page needs an assessment that looks beyond what it does: what does it read, and where does that data go? And the tool that caught on at four schools at once tells you something about what teachers are missing in the approved tools.

The four statuses, and what each one asks of the school, are covered in our main article on shadow AI; the other articles on seeing, deciding and measuring are collected on the AI governance topic page. "Not allowed" always comes with a reason and an alternative; otherwise it is just a ban by another name.

If you open the board's register tomorrow, look first at what is not in it: the free accounts, the extensions and the feature that arrived with an update. That is where the decisions start, not with the teacher who finished a test on a Sunday evening.

FAQ

Common questions

What is shadow AI in a school?

AI use that staff have started on their own: a tool anyone can sign up for online, that the school has not yet decided on and that has actually been used in the last thirty days. In schools that mostly means free tools on personal accounts, AI features in learning tools the school already uses and browser extensions. A tool that only works with the school sign-in falls outside the definition.

Why do teachers use AI tools without reporting it?

Because it lightens the load: test questions at four levels, feedback on thirty essays, a letter to parents in plain language. Usually they are not breaking any rule; there is simply no decision yet. And because no procurement is involved, there is no point at which anyone asks the question.

Is a free AI tool at school always a problem?

No, but it always raises a question. A free account runs under consumer terms without a data processing agreement, and in education that is the first thing that matters as soon as pupil data is involved. A test question about the French Revolution in such a tool is not the same as an essay with a pupil's name at the top. The status of the tool and what someone puts into it are two separate questions.

Can you keep track of shadow AI without tracking teachers?

Yes. To know which tools need a decision, the domain of the service is enough: that an AI tool was opened in the organisation, which one and how often. Who opened it adds nothing. A measurement that records only the domain, with no user ID, no path and no content, answers the school's question and stays clear of monitoring individuals.

What do you do when you find a tool with no decision yet?

You assess it, starting with the tools that are actually used: vendor, country, data processing agreement, training policy and what teachers do with it. It then gets one of four statuses: allowed, limited use, no decision yet or not allowed. A tool that is not allowed comes with a reason and an alternative; otherwise the use simply moves elsewhere.

Portrait of Rens Timmermans from BeeSensible

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