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AI governance 6 min read

Shadow AI in education: the tools the school does not know about

Free tools on personal accounts, AI features in learning tools that were already there, and extensions someone installed during a break. Where shadow AI comes from in schools, why a quarterly survey falls behind, and how to keep track without tracking teachers.

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Quick answer

Shadow AI in education is AI use that staff started themselves, without a decision from the school. It comes from three directions: free tools on a personal account, AI features that appear inside learning tools already in use, and browser extensions. It stays out of sight because no procurement, no school sign-in and no new domain is involved, so a quarterly survey is already behind on the day it is delivered. What works is seeing continuously which tools are opened, taking a decision per tool, and showing that decision at the moment someone opens the tool. None of that requires tracking a teacher: the domain is enough.

01

Shadow AI in schools comes from free accounts, AI features in existing learning tools and browser extensions

02

It grows out of marking pressure and lesson preparation, not bad faith, and a ban moves it to the phone

03

A free tool has no data processing agreement, and in education that is the first thing that counts

04

A quarterly survey is already incomplete on the day it is delivered

05

To know which tools need a decision, the domain is enough, with no user id

A history teacher at a secondary school pastes twenty test questions into a free tool on a Sunday evening and gets them back at four levels. On Monday a colleague in the staff room shares an extension that summarises lesson videos. Neither reported anything, and neither broke a rule, because no agreement covers this.

That is shadow AI in education: AI use that staff started themselves, without a decision from the school. It comes from three directions, all of them out of ICT's sight: free tools on a personal account, AI features that appear inside learning tools already in use, and browser extensions. What the school needs is not a ban, but a view of which tools are opened, a decision per tool, and that decision at the moment someone opens the tool. No teacher has to be tracked for that.

Where does shadow AI in a school come from?

The general definition is in what is shadow AI: self-serve, no decision, actually in use. In schools it takes three recognisable forms.

Where it comes fromExampleWhy it stays out of sight
Free tool on a personal accountThe free version of ChatGPT, MagicSchool, Curipod, a translation serviceNo procurement, no school sign-in, often at home on a personal device
AI feature in a learning tool already in useA pupil tracking system or a method that adds a summarising or marking featureSame domain, same data processing agreement, new processing nobody reassessed
Browser extensionAn extension that summarises videos, rewrites emails or checks textInstalled in two seconds, with read access to every page, with no admin involved

The first form is the best known and the easiest to see. The second is the quietest: the tool was already in the register as allowed, and the new feature arrived with an update. Why that is a trigger for reassessment in its own right is explained in why tool catalogues age. The third form is skipped almost every time, even though an extension with read access is an AI tool too, and one with a wider reach than the chatbot itself.

Why does it grow in schools in particular?

For the same reason as everywhere: the work gets lighter. Feedback on thirty essays, a test at three levels, a letter to parents that reads without jargon. The allowed tool usually exists, but on a Sunday evening it does not feel adequate, or the teacher simply knows it less well than the tool that was already open at home.

Three things make a school different from an office. Staff work a lot from home and on personal devices, so the school network sees little. The data passing through belongs to children, with a care note or a development plan as the heaviest category. And the school works with data processing agreements through the sector's privacy covenant, while a free account runs under consumer terms without such an agreement. In education, that is the first question for every tool that surfaces, before the question of what it can do. The Dutch Data Protection Authority reported several data breach notifications in which employees had put personal data into an AI chatbot, and advises organisations to make clear agreements on whether it is allowed and which data may go in.

A ban does not solve this. It does not remove the tool, only the tab you could still see, and the use moves to the phone and the personal account. What remains is exactly the account type you did not want.

Why does a quarterly survey fall behind?

A board with twelve schools asks its ICT coordinators in October: which AI tools are used at your school? The list comes to seventeen tools, six of them without a decision. The board assesses them, records the statuses and circulates the overview in December.

By January there are three new tools, one of which turned up at four schools at once after a webinar. A learning tool that sat in the register as allowed has gained a feature in the same period that comments on essays. And the extensions were not on the October list in the first place, because nobody recognised them as AI tools.

That is not a failed survey. It shows that a list people fill in from memory is a snapshot, while the use keeps moving. Which methods exist and what each of them misses is set out in how to discover shadow AI.

How do you keep track without tracking teachers?

By limiting the measurement to the question the school actually has: which AI tools are opened, and which of them have no decision yet? For that question the domain of the service is enough. That an AI tool was opened at the board's schools this month, which one, and how often. Who did it adds nothing, and as soon as you record it anyway the measurement changes from a count of services into a record of people. That difference, and what it means for the GDPR and staff representation, is in AI monitoring versus employee monitoring.

BeeSensible therefore records only the registrable domain, at most once per day per device, with no user id, no path and no page content. A new tool lands in an inbox with the status "no decision yet"; the board's administrator assesses it and records the decision. This is what that register looks like:

Search tool, vendor or categoryโ€ฆ
865 tools
ChatGPT๐Ÿ‡บ๐Ÿ‡ธ
HighAllowed
Claude๐Ÿ‡บ๐Ÿ‡ธ
MediumAllowed
DeepSeek๐Ÿ‡จ๐Ÿ‡ณnew
CriticalNot allowed
Perplexity๐Ÿ‡บ๐Ÿ‡ธnew
MediumNo decision yet
Mistral๐Ÿ‡ซ๐Ÿ‡ท
LowNo decision yet
Midjourney๐Ÿ‡บ๐Ÿ‡ธ
MediumNo decision yet

Every tool, scored for risk

865 AI tools, each scored Low to Critical, with nothing pre-approved or pre-blocked until someone decides.

More about AI Tools

The dashboard shows counts and trends per tool, and nowhere a click-through to a teacher. What the AI tools module records exactly, and what it means for a school board, is on the page about education.

Two things stay out of sight even then, and you should say so. The phone without the extension. And the AI feature in a learning tool that was already allowed: it appears on a domain you already knew, so no measurement helps there, only an agreement that a new feature from an existing vendor gets a second look.

What do you do with what you find?

A decision per tool, and not every decision has to go the same way. The teacher with the test questions uses a tool that may be fine for public teaching material: limited use, on the condition that no pupil data goes in. The extension with read access to every page gets an assessment that goes beyond its feature: what does it read along, and where does that go? And the tool that became popular at four schools at once is a signal about what teachers are missing in the allowed route.

The four statuses and what each asks of the school are in the pillar on shadow AI; the other pieces on seeing, deciding and measuring sit together on the topic page about AI governance. Not allowed always comes with a reason and an alternative, otherwise it is a ban in a different coat.

Whoever opens the board's register tomorrow looks first at what is not in it: the free accounts, the extensions, and the feature that arrived with an update. That is where the decision starts, not with the teacher who finished a test on Sunday evening.

FAQ

Common questions

What is shadow AI in a school?

AI use that staff started on their own: a tool anyone can start online, that the school has taken no decision on, and that has actually been used in the last thirty days. In schools that is mostly free tools on a personal account, AI features in learning tools already in use, and extensions in the browser. A tool that only works with the school sign-in falls outside the definition.

Why do teachers use AI tools without reporting it?

Because the work gets lighter: test questions at four levels, feedback on thirty essays, a letter to parents in plain language. Usually there is no rule they are breaking; there is simply no decision yet. And because no procurement is involved, there is no moment at which anyone asks the question.

Is a free AI tool at school always a problem?

No, but it is always a question. A free account runs under consumer terms without a data processing agreement, and in education that is the first thing that counts as soon as pupil data comes near. A test question about the French Revolution in such a tool is not the same as an essay with a name at the top. The status of the tool and what someone puts into it are two separate questions.

Can you keep track of shadow AI without tracking teachers?

Yes. To know which tools need a decision, the domain of the service is enough: that an AI tool was opened in the organisation, which one, and how often. Who did it adds nothing. A measurement that records only the domain, with no user id, no path and no content, answers the school's question and stays clear of watching individuals.

What do you do with a tool you find that has no decision yet?

You assess it, starting with the tools that are actually used: vendor, country, data processing agreement, training policy, and what teachers do with it. Then it gets one of four statuses: allowed, limited use, no decision yet or not allowed. Not allowed comes with a reason and an alternative, otherwise the use only moves elsewhere.

Portrait of Rens Timmermans of BeeSensible

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